NDIS provider registration process

Tips for a smoother application process

“You made a very overwhelming process much easier.”

Tips for Registering as an NDIS Provider

  • Start your application through the NDIS Commission website. At each step, follow the links from the registration webpage.
  • The application form asks about your key personnel (who are they), where you provide services, and the registration groups in which you wish to provide supports.
    TIP: Tick only the registration groups you intend to deliver within the next 12 months and active service delivery sites. The number of registration groups and sites does affect how large your audit may be — and the cost! If you plan to expand your services, or service delivery sites, you can add these later.
  • The application will highlight the NDIS Practice Standards ‘Modules’ relevant to the registration groups you selected. Show how your policies and processes meet the objectives in each relevant standard.  You’ll need to understand how your Quality System works.
    TIP: Our publication Core Module Audit Guide: Working with the NDIS Practice Standards will help you understand your Quality System and how to answer the self-assessment questions.
    TIP: If you don’t have policies in place, now is the time! Get in contact with us.
  • In the final step, the application asks for attachments.
    TIP: Attach your policies here.
    TIP: Make sure to press submit! (Nope, not kidding)
  • Once submitted, you will automatically receive a ‘Scope of Audit’ letter.
    TIP: Errors sometimes occur, so check the details. You’ll need the letter throughout the audit process, so keep a copy where you can easily find it.
  • The approved auditing companies are listed on the Commission’s website. Send one or more companies your ‘Scope of Audit’ letter to obtain a quote.
    TIP: You are establishing a working relationship. Don’t just consider the auditors’ fees. That said, prices may vary widely.

What providers say about

PQplus Registration Support

“I wish I had of known of PQplus earlier, this is exactly what we were looking for and needed. We were assisted step by step in becoming registered through the NDIS complex processes.

We are so grateful with the ongoing support and patience provided by PQplus throughout this stressful time for us.”

“I sought the services of PQplus after many months of attempting to navigate the NDIS registration process on my own. I found the process frustrating and incredibly difficult, and was about to abandon the registration. I felt instant relief after contacting PQplus, who helped provide me with the guidance, support and appropriate documentation to complete my application in a compliant, timely and stress free manner. I highly recommend you get in touch if you value your time, energy and business service standards.” 

“What I have found most useful with PQPLUS+ service is the continuous support available, even after they have assisted us become an NDIS registered provider, the support and relationship continued. …and what stood out about PQPLUS+ is the honesty and integrity which is something we value. All in all, the service we have received was value for money and I will not hesitate in recommending PQPLUS+ to anyone because I have first-handedly experienced their exceptional customer service and support system that they have in place for those who want to make a difference and achieve their business goals.

“We engaged PQplus again for our NDIS Mid-Term Audit, and we can confidently say, we have no regrets! We received a FANTASTIC result and this was thanks to all the resources, guidance and expertise PQplus provided. Thank you to Susan who is highly experienced and such a wonderful consultant to work with. Thank you PQplus for always helping us to success!!!”

…thank you so much for making the process of registering with the NDIS easy. You were able to guide me through the steps required to lodge my application and your communication was fantastic. You supported my business by developing user-friendly, detailed documentation. You were able to tell me what to expect throughout the process and the timelines you provided for each step along the way were spot on. ​You were wonderful to work with and I’m looking forward to having your support to ensure my business meets the requirements for the NDIS into the future.

Many thanks, 
Sally Petersen
Outcomes Connect

Service and product was exceptional! You made a very overwhelming process much easier for me.

I wish I had of known of Susan Hawkins from PQ Plus earlier, this is exactly what we were looking for and needed. We were assisted step by step in becoming registered through the NDIS complex processes.

We are so grateful with the ongoing support and patience provided by PQplus throughout this stressful time for us.

Most grateful, Admin Team at MMIC Services

Our Commitment to NDIS Providers

PQplus strives to create practical and cost-effective solutions that help providers get the most from managing their NDIS compliance obligations, with more confidence and less stress. We want your business to succeed and provide great services. We can show you how Quality Management can help you do that.

Practical

Cost-effective

Comprehensive

Capacity-building