Policy Manuals: To Write Or To Buy?


Whether you decide to write or buy, learn what a Policy & Procedure Manual should do before spending time, money and energy!


Choose the right way to develop your P&P Manual and Quality system.

Find out what a P&P Manual should do and avoid wasting time, money and energy!

This guide explains:

  • Why NDIS providers need a Quality Management system (not just a P&P Manual).
  • What auditors will expect from the organisation’s documents.
  • The traps of writing and buying – and how to avoid them.
  • How to compare business support services.

Includes a tool for comparing Quality Management services (fillable PDF).


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