About Us

The PQplus team is passionate about supporting NDIS providers to manage Quality and compliance.

We like practical. We like person-to-person. We like professional.

Our Commitment to NDIS Providers

PQplus strives to create practical and cost-effective solutions that help providers get the most from managing their NDIS compliance obligations, with more confidence and less stress. We want your business to succeed and provide great services. We can show you how Quality Management can help you do that.

Practical solutions

Cost-effective services

Comprehensive solutions


Susan Hawkins, Director PQplus

Susan Hawkins has been privileged to specialise in Quality with large and small organisations, across the Community Sector and in government. Her areas of expertise include: disability, aged care, mental health, and children in out-of-home care.

She has helped large and small Community Organisations achieve compliance, pass audit, access funding opportunities, grow and deliver better services.

Susan understands what Quality and Safeguards requirements seek to achieve, due to high-level policy experience in government — including developing Quality and Safeguards requirements!

Susan is supported by the PQplus team: a select group of Community Sector professionals with decades of experience in quality management in government and the community sector — and each with their own expertise.

The PQplus team remain engaged with the Community Sector and in touch with the rapidly-changing demands in the current market-driven NDIS environment.