About Us

The PQplus team is passionate about supporting NDIS providers to manage Quality and compliance.

We like practical. We like person-to-person. We like professional.

Susan Hawkins, Director PQplus

Susan Hawkins specialises in community sector Quality Management. She has worked with organisations across the community sector, in disability, aged care, mental health, and children in out-of-home care. With PQplus, Susan works alongside NDIS providers of all sizes and experience, helping them to solve problems and manage compliance confidently.

Susan has high-level policy experience in government (including developing Quality and Safeguards requirements), holds qualifications as Lead Auditor Quality Management Systems, and is an approved ASES accreditor.

Susan is supported by the PQplus team: a select group of Community Sector professionals with decades of experience in quality management in government and the community sector — and each with their own expertise. They remain engaged with the Community Sector and in touch with the rapidly-changing demands in the current market-driven NDIS environment.

Our Commitment to NDIS Providers

PQplus strives to create practical and cost-effective solutions that help providers get the most from managing their NDIS compliance obligations, with more confidence and less stress. We want your business to succeed and provide great services. We can show you how Quality Management can help you do that.

Practical solutions

Cost-effective services

Comprehensive solutions

Capacity-building